WHO WE ARE

Our website address is: https://plumfashion.com.pk/

Thank you for visiting Plum Fashion. We are a clothing brand dedicated to enhancing your shopping experience. Please review our Privacy Policy carefully and provide your consent to proceed and use our services.

WHAT PERSONAL DATA WE COLLECT AND WHY WE COLLECT IT

1. PRIVACY POLICY

At Plum Fashion, we are committed to ensuring that your personal information is handled properly and securely. This Privacy Policy outlines how we collect, use, and protect your personal information through our website [www.plumfashion.com.pk]. Please read this Privacy Policy carefully to understand how we manage your personal information. Rest assured, we will not sell or redistribute your information to anyone.

2. WHAT PERSONAL INFORMATION DO WE COLLECT?

When you visit or interact with our site, we may ask you to provide personal information such as your name, email address, contact number, mailing address, credit card information, or other details to enhance your experience or process your orders.

3. WHEN DO WE COLLECT INFORMATION?

We collect information from you when you:

  • Register on our website
  • Place an order
  • Subscribe to updates or newsletters
  • Leave a message via Customer Service
  • Provide information through forms or surveys

4. HOW WE USE AND STORE YOUR PERSONAL INFORMATION

We may use your personal information for the following purposes:

To contact you regarding any issues with the delivery of your items

  • To process orders and provide updates related to your orders
  • To send text message notifications regarding the status of your delivery
  • To personalize your experience and offer relevant content and product recommendations
  • To assist in responding to customer service inquiries
  • To process transactions quickly and efficiently
  • To request ratings and reviews for products or services

We will store your information only for as long as is necessary to fulfill the services you have requested or as required by law. After this period, your personal information will be securely deleted. To protect your information, we use SSL (Secure Socket Layer) encryption to ensure that sensitive information, like payment details, is transmitted securely through an encrypted link.

5. COOKIES

We also use non-personal data, such as third-party cookies, to collect statistics and improve your experience on the site. Cookies are small files stored on your computer or mobile device that remember your actions on the website, making it easier to use during future visits.

Permanent cookies are stored on your computer or mobile device for up to 24 months. You can easily remove cookies from your device using your browser settings.

6. YOUR RIGHTS

You have the right to request information about the personal data we hold about you. If any data is incorrect, incomplete, or irrelevant, you may request its correction or removal.